TERMS AND CONDITIONS

All puppies and dogs are microchipped, vaccinated (C3), wormed, and Vet checked before leaving to go to their NEW home.. They are ready for their new homes at approx. 8 weeks old. Each pup is Vet checked and socialized with adults and children, to integrate into your loving home. Toilet training started on grass. Sydney cavoodles cannot guarantee the size, colour or coat and estimation to the best of our ability is given, a litter can always have a throw back to cause a pup to end up smaller or bigger, this is simply genetics.

Puppy DEPOSITS are taken to secure your pup chosen ( Deposits are non-refundable ).

FULL payment must be paid 14 days before delivery of your NEW puppy.

I reserve the right to withdraw a puppy from sale at any stage or change the price of a puppy offered for sale at any time.

Security & Health of our animals

Precautions are taken in relation to protecting the security and wellbeing of our animals, and your new puppy.

Sydney Cavoodles reserves the right to:

Hold viewings from 8 weeks only
Request a 10 % deposit to reserve a specific puppy. This is non refundable based on change of mind. However, if something such as an illness or injury occurs with the puppy before pick up of your puppy, Sydney Cavoodles will refund your deposit in full.
Holding of a puppy is up to 9 weeks maximum free of charge. If boarding required after 9 weeks, full payment must be made and daily boarding fees will apply.
Disclose pick up address from 7 weeks of age. This reduces the risk of trespassing and theft of animals.
Provide a 50% refund based on change of mind. The relevant time frame to return a puppy based on change of mind is 3 days.

Viewing of Intellectual Property.

i.e. Genetic testing; animal records

Precautions are taken in relation to protecting the security of our business, and that of the breeding industry against improper use of intellectual property.

This includes genetic test results and animal records.
Sydney Cavoodles reserves the right to:

Provide a copy of genetic test results and / or animal records on the day of pick up for sighting only.
Refuse the sharing of genetic results and animals records electronically. This is to prevent fraudulent use of intellectual property belonging to Sydney Cavoodles.

For interstate travel

In the event of interstate travel requirements are as follows:

Sydney Cavoodles releases 100% responsibility of the welfare of animal to Purchaser. A fit to fly/travel certificate, signed by a qualified BVSc certifies that upon leaving us, the condition of the puppy is in good health. It is therefore at the risk of the Purchaser that the puppy mixes with other animals without having had all appropriate vaccinations. This includes injury in transit.

The 3 day 50% refund is obsolete in the case of courier and flight services. If Purchaser changes their mind they may return the puppy at their own expense, with the provision of a new fit to fly certificate by a registered BVSc. A refund of 50% (less deposit and transport) will be provided upon the puppy returning to Sydney Cavoodles and after a 10 day quarantine holding to ensure puppy is free of illness from courier and airline services.

All payment, including courier costs (if arranged and booked by Sydney Cavoodles) is to be cleared before the puppy leaves Sydney Cavoodles premises.

The Purchaser will receive relevant paperwork for their puppy in the mail on receipt of payment.

By placing a reservation deposit, purchaser is agreeing to these terms and conditions

TERMS & CONDITIONS

We require every enquiry to be aware of Sydney Cavoodles Terms and Conditions before they commit to being a potential new owner of a Toy Cavoodle or Oodles. The following policies are in place and must be acknowledged and accepted before you are able to adopt a Toy Cavoodle or Oodles from us.

Section 1

1.0

We are in accordance with New South Wales Government Industry & Investment Animal Welfare Code of Practice of Breeding Dogs and Cats, section 9.1.2.11, pg 26.

As quoted in the Code of Practice:

'Dogs or cats should not be sold to inappropriate purchasers.'

1.1

We reserve the right to refuse the sale of any puppy to any person for whatever reason, if the party that has been refused has already made payment, a refund will be made immediately, less Credit Card Surcharge fee of 1.8% (if applicable) and an administration fee of $50.

1.2

Once payment has been placed upon a puppy, $500 is non-refundable for purchases, there is no exceptions of circumstance, nor is the time period from the placement of payment to notification of cancellation of sale relevant. This clause is made redundant if statement 1.1 occurs.
Our $500 fee is required in the event that the purchasing party discontinue the adoption of a puppy(s) the fee is then used to cover the expenses that occur from the rejection of sale.

1.3

We do not in any form hold puppies until a written statement (email) is sent to us confirming that they wish to purchase a specific puppy - the holding period between the acceptance to purchase a puppy and receiving payment is 24 hours; after this time if payment has not been received, your puppy will no longer be on hold and be available to others to purchase.

1.4

Once payment has been placed upon a puppy it is non-transferable - this is in the instance that you are no longer wanting the puppy you have chosen (before receiving the puppy) and are wishing to change to a different puppy that is available. This is permitted, however, the amount of $500, will be lost and not be retractable from the alternative puppy's purchase price. Please note: completing this action may cause a revision by us of your acceptability of adopting a puppy and may result in a rejection. In the instance of a rejection clause 1.1. is in place.

1.5

When the collection details for your puppy are sent to the purchaser, the purchaser is required to confirm that their puppy will be collected to take to the new owner's dwelling. If the purchaser does not confirm that their puppy will be collected 7 days prior to the designated arrival and makes no attempt to make contact in regards to the collection - this action is representative that the purchaser no longer wishes to purchase the puppy and all rights and $500 will be forfeited

1.6

We are in accordance with New South Wales Government Industry & Investment Animal Welfare Code of Practice of Breeding Dogs and Cats in section 9.1.1.3, pg 24:

As quoted in the Code of Practice:

'No dog or puppy, cat or kitten may be sold unless vaccinated in compliance with the requirements of Section 8.2 of this Code.'

Every cavoodle and Oodle that leaves our home is vaccinated (C3) and vet checked, this is displayed on each web-page advertising the puppy (or puppies), it is your responsibility to be aware of these additional, beneficial features that we provide with each puppy.

1.7

We are in accordance with New South Wales Government Industry & Investment Animal Welfare Code of Practice of Breeding Dogs and Cats, section 9.1.4 pg. 24.

As quoted in the Code of Practice:

'All dogs and cats re-homed must be microchipped, and treated to remove gastrointestinal parasites prior to release.'

Every cavoodle and Oodle that leaves our home is micro chipped, treated with Drontal at week 2 and 4 then Milbemax from week 6 and 8 this is displayed on each web-page advertising the puppy (or puppies),

1.8

We are in accordance with New South Wales Government Industry & Investment Animal Welfare Code of Practice of Breeding Dogs and Cats in section 9.1.1.2 pg 24.

As quoted in the Code of Practice:

"Dogs and cats must not be re-homed to people less than 18 years of age."

When applying to become the primary owner of a Puppy, you are also confirming that you are 18 years or older, if not, you are not eligible to become a new owner and need not enquire.

We are in accordance with New South Wales Government Industry & Investment Animal Welfare Code of Practice of Breeding Dogs and Cats in section 9.1.1.2 pg 24.

As quoted in the code of practice:

'Puppies and kittens must not be re-homed before they are 8 weeks of age.'

Every puppy that is delivered to their new home is over 8 weeks of age, this is displayed on each web-page advertising the puppy (or puppies), it is your responsibility to be aware of this information.

Section 2

So that you, the purchaser, are aware of this policy, we state it in the adoption email that the boarding fees must be paid 14 days prior to the delivery date that is set for when the puppy is 8 weeks old. We will notify you when you have lost all rights to the puppy and a termination fee of $500
It is your responsibility to be aware of this by reading our email or our Terms & Conditions - both of which is assumed understood by Sydney Cavoodles when payment has been paid.

2.1

Holding a puppy longer than the stated date of arrival set is an available option to new owners, however boarding fees apply (please enquire for a quote on price). This must be confirmed in writing (email) in order for this to be an option, we request you notify us of this at least 2 weeks prior to when the puppy's original pick up date or travel date is set.

2.2

If you require your puppy to be flown to your destination, we can organise flight travel to your closest major airport. The animal transport company has a service that they offer in which they can have your puppy delivered to your door; if this is something you are interested in, let us know and we can organise this with the transport company (this service will incur a fee that we will confirm with you at the time of inquiry)

2.3

All puppies that are being flown will travel in a purchased or hire crate.

2.4

If you are not available to collect your puppy at the time specified, please contact us immediately, if we have another delivery date set already you may have this as an available option (please note: statement 2.1 will be in place). However, if we do not have another date set or the alternative date set is not acceptable, we may be able to individually deliver your puppy to you on the day that we mutually agree upon for a fee.

2.5

We are in accordance with New South Wales Government Industry & Investment Animal Welfare Code of Practice of Breeding Dogs and Cats in section 9.1.1.6 pg 24.

As quoted in the code of practice:

'At the time of purchase, clients must be offered accurate written information at no charge which concerns the care of animals purchased.'

When payment has been received for each puppy, we provide an email containing comprehensive information sheet on how to welcome your new puppy, this information is a guide only and it's intent is to ease the transition process from our home to yours. (A Hard copy is also supplied)

Section 3

3.1

We are in accordance with New South Wales Government Industry & Investment Animal Welfare Code of Practice of Breeding Dogs and Cats in section 9.1.1 pg 24.

As quoted in the Code of Practice:

'If within 3 days a dog is not acceptable to the purchaser, the breeder is required to take the dog back and refund 50% of the purchase price of the animal.'

Travel costs and administration fees not included.

3.2

We are in accordance with New South Wales Government Industry & Investment Animal Welfare Code of Practice of Breeding Dogs and Cats in section 9.1.1.5 pg 24.

As quoted in the Code of Practice:

'No dog or cat suspected of being sick, injured or diseased may be sold under any circumstances.'

No puppy that we will sell is suspected of being sick, injured or diseased. Our veterinarian performs a health check on every cavoodle and Oodle, so to the best of our knowledge with veterinarian approval, your new puppy is not suspected of being sick, injured or diseased in any form.

3.3

We are in accordance with New South Wales Government Industry & Investment Animal Welfare Code of Practice of Breeding Dogs and Cats in section 9.1.1.2 pg 25.

As quoted in the Code of Practice:

'If within 7 days a dog is not acceptable to the purchaser due to health reasons, excluding injury, and the complaint is supported by a veterinary practitioner, the breeder and the owner should negotiate in good faith to achieve an equitable outcome.'

In the event that a veterinary practitioner finds a health issue in a puppy within 7 days, excluding injury, our only negotiation in 'good faith' will be in the form of a full refund of the purchase price of puppy, less transport fees, upon the agreement that the puppy would be returned within 48 hours. When you are purchasing your puppy and are accepting our terms & conditions, you are acknowledging that this policy and the conditions therein are our only offer in the event that your puppy has a health issue.
In no form will we pay any veterinary costs that are not pre-approved in writing by us that are incurred for the animal at any stage.

We recommend and encourage for all owners to have a veterinarian complete a health check within the 7 days of receiving your puppy for their own peace of mind and to be covered by the above policy, we are not financially liable for this vet check as it is a recommendation only.

Section 4

4.1

Every puppy is the property of Sydney Cavoodles until they have left our premises.

4.2

We reserve the right to alter/edit any of our policies at any time for whatever reason.

The Terms & Conditions set out by Sydney Cavoodles are in place so that our Puppy Adoptive Parents (purchasers) are fairly protected by a trusting Boutique Breeder of Toy Cavoodles and Oodles.